Got a question? We've got an answer!

If you don't see your question listed below, feel free to call our main office or email us!

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Q: What is your refund policy for events (concerts, plays, etc.)?

​A:​ Refund requests made 7 or more days prior to the date of the event are eligible for a refund of 100% minus a $10 service fee. 

Refund requests made up to 2 days prior to the date of the event are eligible for a refund of 50% minus a $10 service fee. 

Refunds are not available for cancellations less than 24 hours before the start of the event.

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Q: What is your refund policy for tuition (classes, workshops, etc.)?

​A:​ Refund requests made 14 or more days prior to the start date are eligible for a refund of 100% minus a $10 service fee. 

Refund requests 13-7 days prior to the start date are eligible for a refund of 50% minus a $10 service fee. 

Refunds are not available for cancellations less than 7 days before the start date or after the start of a class or workshop.

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Q: Is your building wheelchair accessible?

​A:​ We are fully accessible for people who use wheelchairs or who need to avoid the stairs. We have an outdoor elevator and rear entrances to every level of our building. If you are planning to visit and wish to use the elevator, give us a call and we will direct you to the proper entrances.

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Q: I want to visit the gallery. Can I bring my dog?

​A:​ The arts should be accessible for everyone - including furry friends! Dogs are welcome at BMCA as long as they are friendly and on a leash. 

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Q: Where can I park when I come to visit?

​A:​ There are free public parking lots downtown, as well as free street parking. See this map for public lots.